Shipping Policy

Shipping Policy


Welcome to OpenMarket.pk! We are committed to delivering your orders quickly and efficiently. Please read our shipping policy to understand our shipping terms and conditions.

1. Shipping Destinations

We currently ship across Pakistan. Unfortunately, we do not offer international shipping at this time.

2. Shipping Timeframes

  • Standard Delivery: Orders are typically delivered within 3-5 business days.
  • Express Delivery: Available in select cities, with delivery within 1-3 business days.
  • Processing Time: Orders are processed within 24-48 hours after payment confirmation.

Note: Delivery times may vary due to unforeseen circumstances such as weather conditions, public holidays, or courier delays.

3. Shipping Charges

  • Standard Shipping: Charges vary based on order weight and destination. The exact shipping fee will be displayed at checkout.
  • Free Shipping: Available on orders above PKR 3000.00.
  • Express Shipping: Additional charges apply and will be calculated at checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS to track your package in real-time.

5. Delivery Partners

We partner with reputable courier services to ensure secure and timely deliveries. Our partners include [Insert Courier Names].

6. Address Accuracy

Customers are responsible for providing accurate shipping information. OpenMarket.pk will not be held liable for orders shipped to incorrect addresses provided by the customer.

7. Undeliverable Packages

If a package is undeliverable due to incorrect address, unavailability, or refusal of delivery, it may be returned to us. Customers may be responsible for additional re-shipping costs.

8. Damaged or Missing Orders

If your order arrives damaged or is missing items, please contact our customer support within 48 hours of delivery with relevant photos and order details.

9. Contact Us

For any shipping-related inquiries, please contact our support team at:

  • Email: omarket.pk@gmail.com
  • Phone: 03144198836

Thank you for shopping with OpenMarket.pk!